We want you to be completely satisfied with your purchase, but if you need to return an item, please review the complete details of our Return Policy below to determine if any special conditions apply.
If the item is defective, damaged or miss-shipped:
You are eligible for a refund of the full purchase price for defective, damaged or miss-shipped items. If you believe your items were damaged during delivery, you must first obtain "Proof of Damage" documentation from your delivery carrier.
If we send you the wrong item:
In this case, please upload some persuasive pictures or video, once it is verified, you can either send it back to exchange for the correct item or return it back for full refund.
If we send you the item in wrong color:
If you also like the color we send you and are willing to keep it, we would like to make some compensation for that. However if you don't want it, you can either send it back to exchange for correct color or return it back for full refund.
If we send you the wrong size:
In this case, you can either send it back to exchange for the correct size or return it back for full refund.
Items that cannot be returned:
Goods must be in original condition - unworn, unwashed, unaltered, undamaged, clean and free of lint and hair - and must have the tags intact and attached;
Customized items are final sale, no returns, no exchanges except quality problems;
Promotion and clearance items are final sale, no returns, no exchanges except quality problems.
Process for Returning Goods
1. Please contact us within 7 days of the receipt of your package. Include a photographs document which can show the reason for returns. Returns will not be accepted without prior approval from customer service.
2. Once customer service has approved your request, you can send the item back to us as soon as possible.
3. Once received the package, your returns will be processed in 3 to 5 business days. Credits are processed upon confirmation and inspection of the return. You will receive an automated e-mail notification confirming your return has been processed. Please allow up to two billing cycles for the return credit to appear on your credit card statement.
4. If you return an item in unacceptable condition we will not be able to process a refund.
Notes: Although we attempt to represent online colors as accurately as possible, we cannot guarantee that the colors shown on your monitor will 100% match the actual garment. Variations of light and reflections on the original photograph as well as differences in computer monitors and printers may make color tones appear slightly different than the actual fabric. So we won't take this as wrong color case, please consider seriously before ordering.